Hong Kong's most popular home-repair platform
Call Sifu grew into Hong Kong's leading service marketplace.
A broken market
In 2014, Hong Kong's home-repair market had a core contradiction: customers had urgent needs but couldn't find reliable providers; skilled workers had the craft but couldn't reach customers.
- Customers: urgent repairs, but no trustworthy provider to call.
- Providers: real skills, but no steady stream of customers.
- Market: no transparent pricing or quality assurance — trust couldn't form.
Our solution
We set new rules for this market, designing trust and customer control into every single order.
Customer-led matching
No forced assignment — customers compare quotes and ratings from multiple providers and choose the best fit, staying in control throughout.
Zero-commission strategy
No platform commission — attracting both quality providers and customers to sign up.
Vetting + ratings
Credential and minimum-experience checks at signup, plus two-way ratings and allow/block lists — low-rated providers can't quote, keeping quality high.
The results
Call Sifu became Hong Kong's most popular home-repair platform.
- 2014 Call Sifu launches in Hong Kong
- 2015 Joined Cyberport Incubation Programme
- 2020 300,000 cumulative orders
- 2023 Call Sifu Taiwan franchise goes live
- 2024 600,000 cumulative orders
- 2024 Call Handyman launches in Singapore
Call Sifu Taiwan
We licensed the same system and operating model to Taiwan with full localization — proving the system deploys across markets, the model replicates, and the franchise works. We're also open to franchise partnerships — if you'd like to expand into your own market this way, get in touch.
- Traditional-Chinese UI (Taiwan wording)
- Local payment integration
- Taiwan-specific service categories
Media & awards
Awards
Featured in
Experience our apps
Call Sifu in Hong Kong and Call Handyman in Singapore each have a customer app and a provider app, all live on the App Store.
Call 師傅 Hong Kong Visit site
Call Handyman Singapore Visit site
